Last updated: October 2026
Our Policy
If you’re not satisfied with your purchase, you may request a return within 30 days of delivery.
Eligibility
- Items must be unused, unopened and in their original packaging.
- For health and safety reasons, opened supplements, personal care, food and pet consumable products cannot be returned unless they arrived damaged or defective.
- Proof of purchase (order number) is required.
Damaged or Incorrect Items
If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery with your order number and a photo, and we’ll send a replacement or issue a full refund.
How to Start a Return
Email info@baninallc.com with your order number and the reason for the return. We’ll reply with return instructions.
Refunds
Once we receive and inspect your return, we’ll process your refund to the original payment method within 5 to 10 business days.